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Privacy Policy

Thomas House Family Shelter is committed to protecting your online privacy and providing a safe online experience. This Privacy Policy applies to information collected when visiting our website and governs online data collection and usage at the site. Please familiarize yourself with our policies below on website privacy.

This notice describes our privacy policy on how information about you may be used and disclosed and how you can obtain access to this information. This policy describes what personal data we collect, how we use it, and your rights. It applies to personal information both online and offline, as well as any electronic, written or oral communication.

What Personal Information We Collect

We collect personally identifiable information, like names, addresses, email addresses, phone numbers and credit card information (if applicable), when voluntarily submitted by our visitors to make a donation, participate in one of our programs, complete an online form or submit feedback. The information you provide is used only to fulfill your specific request unless you give us permission to use it in another manner (for example to add you to one of our mailing lists).

How We Collect Personal Information

Thomas House collects personal information directly when you provide it to us on our website by making a donation to the organization, signing up to be a volunteer, subscribing to a newsletter, submitting feedback or completing any online form on our website. We also collect your personal information automatically as you navigate through our website (for example, web analytics).

How We Use Personal Information

Thomas House uses personal information collected to acknowledge contributions, provide information or services you have requested, better understand your interests in Thomas House, and update you on our plans and activities. We may also use your information to inform you of changes to this privacy notice or services associated with Thomas House that you use. We use cookies (described below) to provide a better experience and improve our website to track usage patterns. Thomas House is the sole owner of, and user of the personal information collected on this site.

We may share information with governmental agencies or other companies assisting us in securing your information. We may do so when permitted or required by law or trying to prevent actual or potential fraud or unauthorized transactions or investigating fraud that may have taken place. The information is not provided to these companies for marketing purposes.



Thomas House provides a separate online form to join our mailing list. When we have your consent to do so (for example, you have subscribed to our email list or have indicated you are interested in receiving information from us), we may send you emails or other communications that we feel may be of interest to you. Thomas House may also contact you via surveys to conduct research about your opinion of services offered or services that may be offered. This information is accessed only periodically when we correspond with those on our mailing list, either via email or regular mail. You can opt out of these communications by clicking the unsubscribe link included in the email. Alternatively, you can contact us directly if at any time you wish to be removed from the mailing list or if you would like to correct or change personal information you have previously provided.



Our website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, counting visits, understanding how visitors use the site and helping us customize the website for visitors. We may allow use of cookies placed on our site but solely by third parties acting on our behalf. Personal information cannot be collected via cookies and other tracking technology.

By using the Thomas House website, you agree that Thomas House may place cookies on your device and access them when you visit our site. If you want to opt out of our cookies, you can delete them and any other cookies that are already on your computer. Please refer to the help and support areas on your Internet browser for instructions on how to locate the file or directory that stores cookies. Some functionality on our site may be affected if you delete our cookies.


How Long We Keep Personal Information

If you no longer want us to use your personal information, you can request that we erase your personal information. Please note that if you request the removal of your personal information, Thomas House will retain information from deleted accounts as necessary for legitimate business interests, to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, enforce the terms of service, and take other actions permitted by law.



We are committed to protecting your personal information. Thomas House uses generally accepted, industry-standard practices and technologies to protect against unauthorized access to our servers, equipment, and other components of our online presence, and to safeguard your credit card information.


Social Media Community Guidelines

Thomas House social media channels provide a place where ideas and content can be shared, and conversation can flow freely and respectfully. We encourage you to join the conversation subject to the following:

Be respectful when interacting with our community. We won’t tolerate abusive language or content, including material that is defamatory, obscene, violent, threatening, harassing, discriminatory, aggressive, argumentative, or that can be construed as bullying or is otherwise deemed inappropriate.

We reserve the right to remove content from our social media channels if we feel it fails to adhere to any of these guidelines. We also reserve the right to block/ban users from our social media channels if they exhibit inappropriate behavior.


Links to Other Websites

Thomas House website includes links, some temporary and some permanent, to other websites. We are not responsible for the privacy and security practices of any other website or the nature of the content contained therein.


Children’s Privacy

None of the content and information on Thomas House’s website is targeted toward children under 13 years of age. We make every effort to ensure that we do not collect or maintain information on our website from those we know to be younger than 16 unless parental consent has been obtained in writing. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, please contact us in writing via email or using our contact information below. Please include an indication that your request relates to a “COPPA” inquiry. We will review the request and, if appropriate, delete such information from our files within a reasonable time.


Changes to This Policy

Thomas House reserves the right to change our privacy practices and to make new privacy notice provisions effective for all protected health information that we maintain. If and when Thomas House decides to alter our privacy notice, we will make the changes directly to this notice, which you can always access on our website.


Contact Us

If you have specific questions or concerns, you may contact us by using the “Contact Us” link on our website or you may contact us at the following address:

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